Welcome to Samuel String! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making any purchases or using our services.

1. General Terms:

  • By using the Samuel String website, you agree to be legally bound by these Terms and Conditions.
  • We reserve the right to modify or update these terms at any time, and any changes will be posted on this page with the revised date.

2. Products and Services:

  • Samuel String offers a variety of DIY crafting products, including supplies, kits, and tools. All product descriptions, images, and prices are subject to change without notice.
  • We make every effort to accurately display product details, but we do not guarantee that the content is free from errors.

3. Orders and Payment:

  • All orders placed through our website are subject to acceptance and availability. We process orders on a first-come, first-served basis.
  • Our payment method is Cash on Delivery (COD) only. Payments are to be made in cash upon the delivery of the ordered products.

4. Shipping and Delivery:

  • We strive to process and ship your order as quickly as possible. Delivery times vary depending on your location.
  • Any delivery fees will be clearly stated during checkout, and the cost of delivery is your responsibility.
  • We are not responsible for any delays caused by the courier or shipping company.

5. Return and Refund Policy:

  • Due to the nature of our products, we do not accept returns or offer refunds for opened or used items. If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order at [email protected] for assistance.
  • Any approved returns must be sent back within 14 days of receiving the product.

6. Privacy:

  • We respect your privacy. Your personal information is collected and used only for processing orders, fulfilling customer support requests, and sending promotional materials if you opt-in. For more details, refer to our Privacy Policy.

7. Customer Responsibilities:

  • You agree to provide accurate, current, and complete information when making purchases or creating an account with us.
  • You are responsible for ensuring the accuracy of the shipping address and other details provided during the checkout process.

8. Limitation of Liability:

  • Samuel String will not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.
  • Our liability for any product-related issues is limited to the total price of the products purchased.

9. Intellectual Property:

  • All content on the Samuel String website, including but not limited to text, images, logos, and product descriptions, is the intellectual property of Samuel String and is protected by copyright laws.
  • You may not use any content from the website without prior written consent from Samuel String.

10. Governing Law:

  • These Terms and Conditions are governed by the laws, and any disputes will be resolved in the courts.

11. Contact Information:

  • If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].